Healthcare Internal Control: Retained E-mail & IM Records

Board of Directors Fiduciary Duty

Medicare Compliance & Fraud Investigations

Electronic records such as e-mail do more than satisfy discovery requests in litigation. They serve as a check against mistake, fraud and other wrongdoing. Healthcare institutions need to retain these records to enable investigations of misconduct on the part of administrators or other decision-makers.

For example, when the board of directors of HealthSouth Corporation (operator of multiple hospitals) investigated massive accounting and Medicare fraud within the company, it needed access to the e-mail records of executives. Continue reading "Healthcare Internal Control: Retained E-mail & IM Records"

Mr. Wright teaches email law at the SANS Institute.